What I Have Learned

                I learned so much over the course of the semester.  One theory that I have learned that is unforgettable is the S-TLC method. This method is useful in any situation and I can definitely say I use this method every day of my life.  Other information I learned in this class are about anger-ins and anger-outs. Learning about anger-ins and anger-outs has helped me realize why some people act the ways they do when it comes to conflict. It has also helped me understand why I act a certain way when I encounter conflict as well. This is helpful because it I am able to figure out ways to approach people when in conflict and how to deal with myself. What has been essential is learning how to walk away from conflict when conflict is heated. Sometimes it is best to take a walk and really think about the situation. This had definitely helped when I encounter conflict. This whole class has been a learning experience and it has changed the way I view life.

Summarizing Class

This class is by far is the best class I have ever taken at San Jose State. I did not think I would learn as much as I did because of the fact that it was online, but I was wrong.  I enjoyed how convenient it is because everything is online. I also loved how we responded to classmate’s post and they responded to mine as well. It made it feel like we made a connection even though we have not seen each other.  One of the strengths of this class is our text book. Our textbook is interesting and easy to read which made the class fun. Another strength is definitely our professor. I am not just saying this because I know she will read this, but she seemed very approachable and friendly. I have not come across many professors like that in my college career.  I feel there are no weaknesses to this class and I would 110 percent recommend this class to former students.

Chapter 16, Question 1

When people think about conflict, I believe that emotions come to mind. For some people, expressing emotions can be very difficult.  People think about the process it will take to solve the conflict and that can be scary. People also think of conflicts as just problems and not solutions. In order for there to be a solution, there has to be problems.  In reality, conflict is a good thing. It gives people the opportunity to express how he or she feels and why. This way, both parties are able to work on the issues that create the conflict so it hopefully does not reoccur. We all encounter conflict if we like it or not, therefore learning how to deal with conflict benefits the way we act upon our next conflict. People need to start thinking of conflict as a learning lesson and not just problems.  If this message were carried out, I believe that people would not be so afraid of conflict and he or she would figure out the best solutions to solve their conflict. I believe they would not be so afraid of it because taking conflict as a learning lesson is much easier than taking it as a problem.